TingleRequest Privacy Policy
Last updated: 6 October 2026
TingleRequest is operated by Sam AI, a business registered in the Netherlands under Chamber of Commerce (KvK) number 98472615.
This Privacy Policy explains how TingleRequest handles personal information when you use our website, creator pages, dashboards, request system, and related services.
Contact: hello@tinglerequest.com
1. Who is responsible for your data
Sam AI is responsible for personal data that TingleRequest itself collects and processes in connection with operating the platform.
TingleRequest also uses third-party service providers, including Google Firebase and Stripe, which process certain information in connection with their services.
2. Information we collect
We may collect information you provide when creating or using an account, including:
- your name;
- email address;
- account and authentication identifiers;
- username;
- creator profile information;
- profile photo;
- pricing and request options;
- payout country;
- account creation and activity information.
When users submit custom requests, we may store:
- the creator receiving the request;
- the request description;
- selected options or extras;
- request price;
- currency;
- request status;
- timestamps;
- internal request and payment identifiers.
3. Payment and payout information
Payments and creator payouts are processed through Stripe.
TingleRequest does not intentionally collect or store full payment card numbers, CVC codes, full bank account credentials, or identity documents used for Stripe verification.
Stripe may collect information such as payment details, bank information, identity information, business information, and verification documents directly.
TingleRequest may retain limited information relating to transactions that is necessary to operate the platform, including:
- transaction status;
- amount and currency;
- creator earnings;
- TingleRequest platform fee;
- Stripe account or transaction identifiers;
- payment timestamp;
- payout or refund status where applicable.
4. Creator profile information
Certain creator information is intentionally made public through a creator page.
This may include:
- creator name;
- username;
- profile photo;
- description;
- request options;
- pricing;
- delivery options.
Creators should not publish information on their profile that they do not want to be publicly available.
5. How we use information
We use personal information where necessary to:
- create and manage accounts;
- operate creator profiles;
- process and manage custom requests;
- allow creators to accept, decline, price, and fulfil requests;
- facilitate payment and payout flows through Stripe;
- calculate platform fees and creator earnings;
- provide customer support;
- prevent fraud, misuse, and security incidents;
- operate and improve TingleRequest;
- comply with legal, accounting, regulatory, and tax obligations.
Where GDPR applies, processing may be based on performance of a contract, legitimate interests, compliance with legal obligations, or consent where appropriate.
6. Service providers
TingleRequest currently uses service providers including:
Google Firebase, for services such as authentication, database functionality, and profile image storage.
Stripe, for payment processing, creator onboarding, identity verification, payment-related services, and payouts.
These providers may process information under their own privacy and data-protection terms.
We do not sell users' personal information to advertisers.
TingleRequest currently does not use third-party advertising or marketing analytics tools.
7. Data retention
We retain information only for as long as reasonably necessary to operate TingleRequest and meet legal or operational requirements.
Account and profile information may generally be kept for the duration of the account.
Request and transaction records may be retained for longer where necessary for:
- accounting;
- dispute resolution;
- fraud prevention;
- legal compliance;
- establishing or defending legal claims.
Deleting an account may therefore not always result in immediate deletion of every associated record.
8. International processing
Some service providers used by TingleRequest may process information outside the Netherlands or European Economic Area.
Where required, transfers are subject to appropriate safeguards provided under applicable data-protection law.
9. Your rights
Depending on applicable law, you may have rights to:
- access personal information we hold about you;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to certain processing;
- request data portability;
- withdraw consent where processing relies on consent;
- complain to a relevant data-protection authority.
Requests can be sent to:
We may need to verify your identity before processing certain requests.
10. Age requirement
TingleRequest is intended only for users aged 18 or older.
We do not knowingly permit persons under 18 to use TingleRequest.
11. Security
We use reasonable technical and organisational safeguards intended to protect user information.
These include authenticated access controls, Firebase security rules, server-side access restrictions, and third-party payment processing through Stripe.
No online service can guarantee absolute security.
12. Changes
We may update this Privacy Policy when TingleRequest or applicable requirements change.
The current version will be published on TingleRequest with its latest revision date.
13. Contact
Sam AI
KvK: 98472615
The Netherlands