TingleRequest Terms of Service
Last updated: 6 October 2026
These Terms of Service govern your use of TingleRequest.
TingleRequest is operated by:
Sam AI
KvK: 98472615
The Netherlands
By creating an account or using TingleRequest, you agree to these Terms.
1. What TingleRequest is
TingleRequest is an online platform that enables creators to offer and manage custom content requests.
TingleRequest provides tools that allow users to:
- discover or access creator request pages;
- submit custom requests;
- allow creators to review those requests;
- agree on pricing and request details;
- facilitate payment;
- manage request status;
- facilitate creator payouts.
TingleRequest does not create or provide the custom videos itself.
The creator is the person or business responsible for producing and supplying the custom content requested by the customer.
Sam AI operates the platform and facilitates the interaction between creators and customers.
2. Eligibility
You must be at least 18 years old to use TingleRequest.
By using the platform, you confirm that you are legally capable of entering into agreements.
3. Creator responsibilities
Creators are responsible for:
- the information on their creator page;
- setting their prices and request options;
- deciding whether to accept a request;
- producing and delivering accepted custom content;
- accurately describing what they offer;
- meeting any delivery commitments they make;
- ensuring that their content does not infringe third-party rights;
- complying with laws applicable to their activities;
- handling their own taxes and other obligations arising from creator earnings.
Creators operate independently from Sam AI.
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between a creator and Sam AI.
4. Customer requests
Submitting a request does not necessarily mean that a creator must accept it.
Creators may be permitted to:
- accept a request;
- decline a request;
- propose or adjust pricing;
- otherwise manage the request as permitted by the platform.
A binding transaction may arise only when the relevant request is accepted and the required payment process is completed.
5. Payments
TingleRequest uses Stripe to facilitate payments and creator payouts.
Payment information is submitted to and processed by Stripe.
TingleRequest may charge a platform fee in connection with transactions made through the platform.
The amount shown to a customer before payment is the amount the customer is expected to pay, subject to any clearly disclosed applicable charges.
Creators receive their applicable share of successful transactions after platform fees, Stripe-related amounts where applicable, refunds, disputes, or other authorised deductions.
6. Stripe Connect and creator payouts
Creators may be required to create or complete a Stripe-connected payout account before receiving payments.
Stripe may require information including:
- legal name;
- address;
- bank information;
- identification;
- business information;
- tax or verification information.
These requirements are determined by Stripe and applicable regulation.
TingleRequest cannot guarantee that Stripe will approve, maintain, or enable a creator's payout account.
Creators are responsible for providing accurate information to Stripe.
7. SFW-only platform
TingleRequest is a SFW-only platform.
Users may not request, offer, upload, or use TingleRequest to facilitate content that is:
- pornographic or explicitly sexual;
- exploitative;
- illegal;
- abusive or threatening;
- discriminatory or hateful;
- involving sexual content concerning minors;
- infringing intellectual-property or privacy rights;
- otherwise prohibited by these Terms or applicable law.
TingleRequest may remove content or restrict accounts where reasonably necessary to protect users or the platform.
8. Refunds, cancellations and disputes
Because TingleRequest facilitates custom content created by independent creators, refund eligibility may depend on the circumstances of the request and applicable law.
Users should contact hello@tinglerequest.com if there is a problem with a transaction.
A refund may be considered, for example, where:
- a payment was duplicated;
- a technical error resulted in an incorrect charge;
- an accepted request was not delivered;
- the creator cannot fulfil the request;
- a refund is otherwise required by applicable law.
We do not guarantee that every cancellation or refund request will qualify for a refund.
Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded.
9. Content and intellectual property
Creators retain their rights in content they create, subject to any rights they grant directly to the customer.
Users retain rights in original material they submit through TingleRequest.
Users grant TingleRequest the limited rights necessary to host, transmit, display, and process information for the purpose of operating the platform.
You must not use TingleRequest to infringe copyright, trademarks, privacy rights, or other rights belonging to another person.
10. Accounts
You are responsible for activity occurring through your account.
You must provide accurate information and take reasonable measures to protect access to your account.
You may not:
- impersonate another person;
- create accounts for fraudulent purposes;
- manipulate payments or requests;
- abuse the platform;
- attempt unauthorised access to another account;
- interfere with TingleRequest's infrastructure.
11. Moderation and suspension
We may investigate reported or suspected violations of these Terms.
Where reasonably necessary, we may:
- remove content;
- cancel or restrict requests;
- suspend platform functionality;
- restrict or terminate accounts;
- cooperate with Stripe or competent authorities.
We will take applicable legal requirements into account when exercising these powers.
12. Platform availability
We aim to keep TingleRequest available and reliable, but we do not guarantee uninterrupted or error-free availability.
Features may occasionally be:
- changed;
- temporarily unavailable;
- updated;
- discontinued where reasonably necessary.
13. Role of TingleRequest
TingleRequest facilitates transactions between creators and customers but is not the creator of the custom content and does not control every aspect of a creator's performance.
Creators are responsible for the content and services they provide.
However, Sam AI remains responsible for operating the TingleRequest platform itself and for obligations that applicable law places directly on Sam AI.
Nothing in these Terms excludes responsibilities that cannot legally be excluded.
14. Limitation of liability
To the maximum extent permitted by applicable law, Sam AI is not responsible for losses caused solely by:
- a creator's failure to deliver content;
- statements or representations made by a creator;
- unauthorised use of the platform by another user;
- third-party services outside Sam AI's reasonable control.
Sam AI's liability will not be excluded or limited where such exclusion is prohibited by law, including where mandatory consumer protections apply.
15. Third-party services
TingleRequest relies on third-party services including Stripe and Google Firebase.
Your use of certain features may also be subject to the terms and policies of those providers.
We are not responsible for outages or decisions made independently by those providers beyond our reasonable control.
16. Changes to these Terms
We may update these Terms where reasonably necessary, including to reflect:
- changes to TingleRequest;
- legal or regulatory developments;
- security requirements;
- changes to third-party services.
Material changes may be communicated through the platform or by other appropriate means.
17. Governing law
These Terms are governed by the laws of the Netherlands.
If you are a consumer, this choice of law does not deprive you of mandatory protections that apply under the laws of your country of residence.
18. Contact
Questions about these Terms can be sent to:
Sam AI
KvK 98472615
The Netherlands